Product Roadmap
Klau gets smarter every week. Here is what we have shipped, what we are building now, and where we are headed next. This page is updated regularly as features move through the pipeline.
Recently Shipped
LiveCustomer Self-Service Ordering
Customers order online through your branded storefront. Klau confirms, schedules, and tracks the full lifecycle — delivery through pickup and settlement — without manual intervention.
Dispatch Optimization
Balanced, optimized routes across your fleet with board, week, and map views. Drag and drop assignments, run optimization, and publish — drivers get notified via SMS.
Operational Intelligence
Daily fleet briefing, 7-day capacity heatmap, revenue per truck-hour, container dwell time tracking, demand shaping analytics, and coaching scorecards.
Material Economics & Auto-Settlement
Tenant-configurable materials, dump ticket capture (manual and photo OCR), and automatic settlement. Weight overage, rental overage, fees, and redemption credits calculated to the penny.
Waste CRM
Five autonomous AI agents monitor customer health, flag revenue risks, quality-check settlements, identify re-engagement opportunities, and manage communication cadence. Customer 360 with health scores and lifecycle tracking.
Customer Communications
Automated SMS and email at every lifecycle stage — order confirmations, delivery updates, rental warnings, and pickup confirmations. AI-powered chat on the storefront.
Enterprise Divisions
Multi-market management with parent-child tenant model. Corporate dashboard, division switching, per-division subscriptions, and cross-market usage monitoring.
Asset & Container Tracking
Serial-tracked containers and equipment. Know the status and location of every asset — available, deployed, in transit, or in maintenance. Full lifecycle tracking.
Jurisdictions & Flow Control
Geographic compliance enforcement. Jurisdiction-based and ZIP-based dump site routing rules, service permissions, regulatory tags, and area-specific storefront pricing.
Klau Command
AI-powered data import for all 9 entity types. Upload CSV files and Klau maps columns, detects conflicts, resolves cross-entity references, and loads your data through a conversational interface.
Demand Shaping
Date-based pricing that steers customer orders toward your most efficient dispatch days. Proposals with 7-day price locks and one-click booking via SMS.
Driver SMS & Portal
Drivers receive job assignments, route navigation, and next-up notifications via SMS. Mobile portal for status updates, photo evidence, and dump ticket capture. English and Spanish support.
In Progress
Building NowInvoice Generation
Professional PDF invoices generated from settlement data. Sent automatically to customers after order completion with full pricing breakdown.
Autonomous Dispatch Publishing
Klau builds the route and publishes it. Overnight optimization with morning driver notification — no dispatcher button-press required for standard days.
Recurring Service Automation
Automatic job creation for customers on regular schedules — weekly, biweekly, or monthly. Smart exception handling for holidays and capacity constraints.
Scale API Integration
Direct integration with dump site scale hardware for automatic dump ticket capture. No manual entry, no photo OCR — real-time weight data from the scale.
On the Horizon
ExploringDynamic Pricing Engine
Margin-aware pricing that accounts for fuel costs, dump site fees, drive time, and demand patterns. Your storefront prices reflect reality, not static rate cards.
Predictive Churn Prevention
Machine learning models that predict which customers are at risk of leaving before the signals are obvious. Proactive retention, not reactive recovery.
Accounting Integration
Two-way sync with QuickBooks, Xero, and other accounting platforms. Settlement data flows directly to your books — no double entry.
Sustainability Reporting
Track and report on the environmental impact of your operational efficiency gains. Diversion rates, emissions reduction, and compliance reporting.
Have an Idea?
We build Klau for the people in the field. If you have an idea that would make your operation better, we want to hear it. Every feature on this roadmap started as a conversation with an operator.