Dispatch Views
Three ways to see your operation. The Board View for daily job management, the Week View for capacity planning, and the Map View for geographic routing. Switch between them based on what you need right now.
How It Works: Three Views, One Dispatch System
Each view shows the same underlying data from a different perspective. Changes you make in one view are immediately reflected in the others. Pick the view that matches what you need to do right now.
Board View is your primary workspace. See every driver, their jobs in sequence, and drag-and-drop to reassign. This is where you manage today's dispatch.
Week View is a 7-day capacity overview. See which days are open, limited, or overbooked. Plan ahead and balance your week.
Map View is geographic visualization of routes and job locations. See where your drivers are going and how jobs cluster geographically.
Board View
The dispatch board is a column-based layout where each column represents a driver. Each driver's column shows their jobs in sequence from top to bottom, first to last. This is your primary workspace for managing today's dispatch.
What You See
Every job card on the board shows the essential information at a glance: customer name, address, job type (Delivery, Pickup, Swap, or Dump Return), container size, and time window. Jobs are stacked in each driver's column in the order they will be executed.
Key Actions
Drag and Drop
Move jobs between drivers or reorder within a driver's sequence. Grab a job card and drop it where it needs to go.
Run Optimization
Click Optimize to let Klau assign unassigned jobs to drivers automatically. Klau considers location, container size, and driver capacity.
Publish Dispatch
Lock in the day's plan and notify drivers. Once published, drivers receive their job sequence via SMS.
Unassigned Jobs
Jobs without a driver appear in an unassigned column. Drag them to a driver manually or let the optimizer handle it.
Date Navigation
Switch between days using the date picker in the dispatch header. View past dispatches to review what happened or look ahead to upcoming days to plan in advance.
Daily Workflow Tip
Start your day by reviewing the board, run optimization if you have unassigned jobs, adjust anything that does not look right, then publish. Drivers receive their jobs via SMS once published.
Week View
Navigate to Dispatch and click the week icon in the dispatch header. The Week View shows 7 days as cards in a grid, giving you a bird's-eye look at your capacity for the entire week.
Day Cards
Each day card shows the key capacity indicators at a glance:
Job Counts
Total jobs, assigned jobs, and unassigned jobs for each day. Immediately see where work is piling up.
Driver Availability
Total drivers, active drivers, and any PTO for the day. Know your real capacity before the day starts.
Capacity Bar
A visual indicator of how full the day is. The bar fills as jobs approach driver capacity.
Day Status
Color-coded status: Open (green), Limited (yellow), Tight (orange), or Full (red). Spot problems before they happen.
Summary Header
At the top of the Week View, a summary header shows total jobs this week, the unassigned count, and the number of days over capacity. This gives you the full picture before you drill into individual days.
Key Actions
- Balance Week: When days are overbooked, click "Balance Week" to redistribute jobs across the week for more even utilization.
- Click any day card to jump directly to that day's board view for detailed management.
- Capacity overflow: If one day is overfull, the overflow cascades visually to the next day, showing realistic capacity strain across your schedule.
Weekly Planning Tip
Use the Week View every Monday morning. If you see red days later in the week, move jobs earlier or use demand shaping to steer new orders to lighter days.
Map View
Navigate to Dispatch and click the map icon in the dispatch header. The Map View provides a full-screen map showing all job locations, driver routes, and facilities for the selected day.
Driver Panel
A collapsible left panel lists each driver with their name, job count, and total estimated time. Click a driver to focus the map on their route. An unassigned section at the bottom shows the count of unassigned jobs.
Map Elements
Job Markers
Color-coded by driver, showing each customer's location on the map. Quickly see how jobs are distributed geographically.
Route Lines
Connected paths showing each driver's job sequence. Follow the line to understand the order a driver will visit their stops.
Facility Markers
Yard and dump site locations are marked on the map, giving you the full picture of where drivers start, end, and unload.
Stats Header and Navigation
The stats header shows total jobs, active drivers, and unassigned jobs for the selected day. Use the date navigation to switch between days, just like the Board View.
Geographic Check
Use the Map View to check geographic clustering. If one driver's jobs are spread across town while another's are clustered nearby, consider swapping jobs between them for tighter routes.
Switching Between Views
Toggle buttons in the dispatch header let you switch instantly between Board, Week, and Map. All three views share the same data — changes in one view are reflected in the others.
Recommended Workflow
Week View
Scan the week for capacity issues
Board View
Manage today's assignments
Map View
Verify geographic routing
Board View
Finalize and publish
What's Next?
Now that you know the three dispatch views, explore these related guides to get the most out of your dispatch workflow.
Dispatcher Guide
Full dispatch workflow from start to finish: optimization, drag-and-drop, chaining, publishing, and real-time collaboration.
Optimization
How Klau's optimization works, what it considers, and how to get the best results from automated job assignment.
Intelligence
Capacity heatmaps, revenue per truck-hour, dwell time analytics, and demand shaping insights for your operation.
Fleet Management
Manage your drivers and trucks. Add new drivers, configure truck assignments, and keep your fleet information up to date.
Complete Dispatch Visibility
Board for daily management, Week for planning ahead, Map for geographic sanity checks. Together they give you complete visibility into your dispatch operation.